Return & Exchange Policy

Our 14-Day Risk-Free Money-Back Guarantee

We want you to feel confident using JobPilot to streamline your job search. That's why we offer a 14-day risk-free money-back guarantee. If you're not satisfied, we'll process a refund—as long as you meet the conditions below.

Eligibility for a Refund

To qualify for a refund, you must: • Request within 14 days of purchase. • Show proof of effort, such as: - Completing at least one job application using JobPilot - Using three or more templates inside the system - Tracking at least one networking interaction • Share a brief reason for your request, so we can improve. 💡 We designed this guarantee to ensure fairness and prevent misuse. If the system hasn't been used at all, it's likely that JobPilot wasn't fully explored. We're happy to assist before issuing a refund!

Non-Refundable Situations

We cannot offer refunds in cases of: • Change of mind after purchase without any attempt to use the product • Duplicate refund requests from the same customer • Refunds requested after 14 days • Chargeback attempts before contacting support

How to Request a Refund

If you meet the eligibility criteria, follow these steps: 1. Email us at [email protected] with your purchase details 2. Share your proof of usage (a screenshot or brief explanation) 3. Our team will review your request within 2-3 business days 4. If approved, your refund will be processed to your original payment method

Exchanges & Support Before Refunds

Not happy? Let's fix it! Before requesting a refund, we encourage you to reach out to our support team. We often find that a quick tutorial, resource suggestion, or setup tweak resolves most concerns. Need help? Contact us at [email protected] We're here to help you succeed!